Loading

×Sorry to interrupt
Uncaught ReferenceError: addCTracking is not defined
throws at https://kb.vmware.com/resource/KM_TealiumTrackingJS?v=0.5:100:1

Refresh

Cookie Preference Center

General Information on cookies

When you visit our website, we use cookies to ensure that we give you the best experience. This information does not usually directly identify you, but it can give you a more personalized web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies by clicking on the different category headings to find out more and change your settings. However, blocking some types of cookies may impact your experience on the site and the services we are able to offer. Further information can be found in our

Cookie Policy.

Strictly Necessary

Strictly Necessary

Always Active

Strictly Necessary

Strictly necessary cookies are always enabled since they are essential for our website to function. They enable core functionality such as security, network management, and website accessibility. You can set your browser to block or alert you about these cookies, but this may affect how the website functions. For more information please visit www.aboutcookies.org or www.allaboutcookies.org.

Cookie Details‎

Performance

Performance

Performance

Performance cookies are used to analyze the user experience to improve our website by collecting and reporting information on how you use it. They allow us to know which pages are the most and least popular, see how visitors move around the site, optimize our website and make it easier to navigate.

Cookie Details‎

Please confirm your settings by refreshing the page.

Functional

Functional

Functional

Functional cookies help us keep track of your past browsing choices so we can improve usability and customize your experience. These cookies enable the website to remember your preferred settings, language preferences, location and other customizable elements such as font or text size. If you do not allow these cookies, then some or all of these services may not function properly.

Cookie Details‎

Advertising

Advertising

Advertising

Advertising cookies are used to send you relevant advertising and promotional information. They may be set through our site by third parties to build a profile of your interests and show you relevant advertisements on other sites. These cookies do not directly store personal information, but their function is based on uniquely identifying your browser and internet device.

Cookie Details‎

Advertising Cookies

Consent Leg.Interest

Select All Vendors

Select All Vendors

Select All Hosts

Select All

Clear Filters

Information storage and access

Apply

Confirm My Choices Reject All Allow All

My Subscriptions

Loading

Knowledge Base

[Resolved] AMST-22476: 'Auto Logout' Shared Device Settings erroneously impacts Staged Windows 10 Devices (76345)

Last Updated: 3/20/2024Categories: TroubleshootingTotal Views: 5879Language:
JapaneseEnglish

Subscribe to get an email
newsletter with new updates

Please provide article feedback:

Symptoms

Dell provisioned or Staged Windows 10 devices are disassociated from the end user account and are assigned back to a staging account if the Auto logout feature is enabled in Shared Device Settings in the Workspace ONE UEM Console.

Impact / Risks

Affected Windows devices are unrecoverable without re-enrollment. This issue can impact a large number of devices in a short period of time.

Resolution

Update
This issue has been resolved with fix version 2001.

Our product team has been engaged and is actively working to resolve the issue.
Currently, the product team is patching environments on Workspace ONE UEM 1907 and later to ensure that this setting will not impact single user staging scenarios like Dell Factory Provisioning, Staging enrollment, etc. on Windows 10 desktops.

Until the fix has been applied admins are advised to refrain from the following:

Enabling Auto Logout for any platform

Updating the shared device settings page if Auto Logout is already enabled

Detectable by VMware SkylineTM

Actions

Copy

link to clipboard
copied!

Print

Language:
JapaneseEnglish

Attachments

Additional Resources

KB
•
End Of General Availability of the Free vSphere Hypervisor (ESXi 7.x and 8.x) (2107518)

KB
•
Download and Install VMware Fusion (2014097)

Results 1-2 of 2

Ask The Community

Get answers quickly from VMware experts in the community

Post Subject

CONTINUE IN COMMUNITIES

Related Products:

VMware Workspace ONE

Related Versions:

Take Our Survey

Support Assistant